Information We Collect
When you use the contact form on our website, we collect your name, email address, phone number (optional), the service you are enquiring about, and your message. This information is used solely to respond to your enquiry.
How We Use Your Information
We use the personal information you provide to respond to your enquiry, contact you about our services, and improve our website and client experience. We do not sell, trade, or transfer your personal information to third parties.
Data Retention
Contact form submissions are retained in our secure database for up to 24 months to allow us to serve you better. You may request deletion of your data at any time by contacting us at info@gemal.co.ke.
Cookies
Our website does not use tracking cookies or third-party advertising cookies. We may use essential session cookies to maintain website functionality.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at info@gemal.co.ke or write to us at Vision Plaza, 5th Floor Suite 15, Mombasa Road, Nairobi, Kenya.